VIRTUAL DEVELOPMENT  SERVICES (VDS)

VIRTUAL DEVELOPMENT SERVICES (VDS)

At the Venti Group, we’re changing the way development services operations work. Our virtual development services is an innovative and flexible service that can be used to either supplement your current staffing capacity or be used to take on your entire Development Services portfolio. This service allows TVG to perform the same level of personalized service remotely, as an onsite employee.

HOW VDS WORKS

TVG will supply your organization with a Burroughs Digital Check Scanner—the best the industry offers. It handles checks, envelopes and full-size documents, all of which conveniently fit together in the hopper—saving you time. TVG also provides you with a laptop (with preloaded software) and access to our PaperSave account. Our Director of Client Services will spend a minimum of one week onsite observing and documenting your process. Next, we’ll ask you to designate a member of your team to scan your gift back up on a daily basis (or however often you’d like gifts processed)—scanning typically takes 15 minutes or less. There’s no need to email a file or use an FTP site to upload the documents. Simply scan your documents to a secure site hosted by our Partner (PaperSave) and the documents can be viewed immediately by the TVG team.

VDS GENERAL WORKFLOW

TVG will look up each donor to prevent duplicates and use our address verification software to create new constituent records for gift entry. We’ll enter the gifts following your organizations policies and procedures and depending on your organization’s needs, TVG will hold the gift batch for your team to commit or we can commit the batches for you. Once entry is complete, scanned gift documentation is saved to a USB drive and will be given to your organization on a monthly basis for easy storage and retrieval.

TASKS INCLUDED WITH VDS

  • Constituent lookup and record creation
  • Gift entry
  • Gift entry review
  • Prepare and mail acknowledgment letters, gift receipts and tribute correspondence
  • Gift reporting and reconciliation
  • Thank you calls (optional)
  • Post transactions to the general ledger (optional)

SEE OUR VIRTUAL DEVELOPMENT SERVICES IN ACTION

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